Who are we?
Callan Method Organisation Ltd (CMO) is a company registered in the UK (number 07247355). Our registered office is 702 The Chandlery, 50 Westminster Bridge Road, London SE1 7QY. We are part of Callan Method Group Ltd (www.callanmethodgroup.com).
We are registered with the UK Information Commissioner’s Office and we are compliant with the EU General Data Protection Regulation (GDPR).
What data do we collect and why?
We aim to collect only the information that is reasonably necessary in order to do business with you and to provide our products and services to you. We never sell your data to any third parties.
We collect and store the information you provide to us when you apply for accreditation or registration or for renewal of accreditation or registration including names and contact details of key members of staff, address of school or teaching location, names and numbers of staff and students, names and contact details of referees.
From time to time we ask you for demonstration videos of your staff teaching with the Callan Method. We retain these videos to enable us to monitor progress against standards.
We also collect and store records of sales and other general correspondence that we receive from you in the course of business.
We use this information for:
- Supplying you with products and services, responding to your enquiries and other normal business transactions
- Informing you about our products and services
- Informing you about our marketing initiatives, for example discounts on training courses or new products.
Who else has access to your data?
We may share your data within the Callan Method Group of companies for accounting or corporate governance purposes. (www.callanmethodgroup.com) From time to time we may share your data with professional advisers such as lawyers or consultants in order to get assistance in the conduct of our business. We do our best to ensure that all such third parties treat the data we share with them in strict confidence and with professional integrity.
Students’ email addresses
We also store the email addresses of your students that are entered into our system by you. We use this information only to provide access to the students to the Callan Student Practice Area and/or to eBooks online and via the Callan App. This information is never shared with anyone else.
Where is your data stored?
CMO stores and processes your data in databases, spreadsheets, in email archives and in contact management systems (including Microsoft Outlook). Access to these systems is password-protected. We use Microsoft’s cloud-based computing solutions and all our systems are protected to high standards by professional third party IT security contractors. Our database and websites run on secure servers managed by industry leading hosts.
How to view your data or ask for it to be removed
On your request we will provide you with a copy of all the data we hold that is connected with your name and/or your email address. If you want us to stop using your data for one or more of the purposes described above, please let us know. If you want us to delete some or all of your data, please let us know and we will help as much as possible. However, please be aware that by removing your data it may not then be possible to continue to trade with us. Furthermore, the UK tax authorities require us to hold some data for six years. We will also need to keep some records in case a dispute should arise in future.
How to contact us
Please write to The Company Secretary, Callan Method Organisation Ltd, 702 The Chandlery, 50 Westminster Bridge Road, London SE1 7QY or email email@example.com. We would normally expect to respond within 2 working days.